1       Objective

Payteller values its customer’s trust and respects its customer’s privacy. This policy explains what information we collect about customers, with whom we share it, and how customers can direct us not to share certain information with certain parties. We are committed to maintaining the confidentiality of a customer’s personal financial information in accordance with our established policies and in compliance with applicable law. This document outlines the manner in which we collect, use and maintains the nonpublic personal information we receive from and about customers.

2       Definitions

  • We, our, and us, means Payteller
  • You and your, means customers of Payteller.
  • Nonpublic personal information, means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter we will use the term “information” to mean nonpublic personal information as defined by this section.
  • Affiliate, means a company Payteller owns or controls, a company that owns or controls Payteller, or a company that is owned or controlled by the same company that owns or controls Payteller. Ownership does not mean complete ownership, but means enough to have control.
  • Nonaffiliated third party, means a person not employed by Payteller or a company that is not an affiliate of Payteller. 
  • Opt out, means a choice you can make to prevent certain sharing or use of information. We will explain how you can exercise this choice.

3       Our Collection and Use of Information About You

We collect nonpublic personal information about you in order to administer our business, process your transactions, understand your needs, and provide you with products and services. We obtain nonpublic personal information about you from the following sources:

  • Information you provide to us (such as your name, Social Security number, postal address, email address, telephone number and date of birth).
  • Information about your transactions with us, joint marketers, or others; and
  • Information we receive from other sources (such as a consumer reporting agency) in the process of verifying your information or processing your transactions.

4       Our disclosure of information

We may disclose all of the information we collect, as described above, to companies (including affiliates) that perform services on our behalf, including those who assist us in preparing and distributing communications, and responding to customer inquiries. We may also disclose information about your transactions: (a) to service your account; (b) where it is necessary or helpful to effect, process, confirm or enforce a transaction you request; (c) to comply with legal process, such as subpoenas and court orders; (d) to law enforcement authorities if we believe a crime has been committed; (e) to our agents, service providers and auditors, and (f) if you give us your consent. We may also disclose non public personal information about you as permitted by law.

5       Other Disclosures

We may enter into arrangements with non-affiliated parties, such as financial service providers, insurance providers, retailers and direct marketers, in order to provide you with special offers that we believe may be of value to you. We may disclose contact information to those parties who may want to offer their products and services to you, unless you opt-out as described below.

6       Use of Service Providers

We use third parties to provide transaction processing and related services, marketing, statistical tracking and advertising effectiveness for our web site. When you sign up for Payteller’s services, we may share information such as your name and address and other information as necessary for the third party to provide that service. These third parties are prohibited in our agreements from using your personally identifiable information for any other purpose.

7       Choice/Opt-Out

As described in this privacy policy, we may use nonpublic personal information about you for certain marketing and promotional activities, including disclosure of such information to non-affiliated third parties. You have the right to opt out of this use and disclosure of nonpublic personal information at any time before or after you submit such information through one of the two following methods:

By email:        optout@mypayteller.com

By Mail:          Payteller – Opt Out

750 Park of Commerce Blvd.

Suite # 310

Boca Raton, FL 33487

8       Special Notice for Vermont and California Residents

Payteller does not disclose information about consumers with a Vermont or California mailing address to unaffiliated third parties without your written authorization, unless otherwise permitted by law. Disclosures that are permitted under Vermont and California law without written authorization include, among others, disclosures necessary to effect, administer or enforce a transaction you request; disclosures to our authorized agents and service providers; disclosures permitted or required by law or disclosures to prevent fraud or other illegal activities.

Written authorizations from Vermont residents may be delivered to us by mail at 750 Park of Commerce Blvd., Suite 310, Boca Raton, FL 33487 or by email at optout@mypayteller.com. Vermont authorizations must contain your name, address and signature and your authorization to disclose your information to nonaffiliated parties. You may revoke your consent at any time by sending us written notice by mail or email at the addresses above.

California residents should contact us at the addresses provided above for instructions on how to deliver their authorizations.

9       Communications from our Web Site

We will occasionally send you information on new products, features or promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice/Opt-Out” section above.

In addition, we may also send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

10   Information Security

We restrict access to nonpublic personal information about you to our employees who have a need to know such information (e.g., to process your transactions). We train our employees on the importance of customer privacy and confidentiality. We also maintain physical, electronic, and procedural safeguards that comply with federal standards to guard the nonpublic personal information of our customers.

The security of your personal information is important to us. When you enter sensitive information (such as your Social Security number) on our registration or order forms, we encrypt that information using the secure socket layer technology (SSL).

11   Links to Other Web Sites

Our web site may feature links to third party web sites that offer goods, services or information. Some of these sites may appear as windows-within-windows at our web site. When you click on one of these links, you will be leaving our site and will no longer be subject to this policy. We are not responsible for the information collection practices of the other web sites that you visit and urge you to review their privacy policies before you provide them with any personally identifiable information. Third party sites may collect and use information about you in a way that is different from this policy.

12   Other Privacy Rights

You may have other privacy protection under some state laws. We will comply with applicable state laws regarding information about you. For example, certain state laws may restrict the types of information we may disclose about you or require us to provide you with additional notices or opt-out rights.

13   Maintaining Accurate Information

We have a process in place that helps us to maintain the accuracy of the personally identifiable information that we collect. If you believe that our information is inaccurate or incomplete, you may contact us as listed at the end of this document and ask us to correct or update our information.

14   Changes to this Policy

We may add to, delete from, or otherwise change the terms of this Privacy Policy from time to time by posting a notice of the change (or an amended Privacy Policy) at this website. If required by law, we will send you a notice of the change by a method that we select and that complies with applicable state and federal laws. Such methods could include email, postal mail and/or posting on this website. Your continued use of our web site or any service following such notification will constitute evidence of your agreement to the revised Privacy Policy.

15   Questions

If you have any questions regarding this Privacy Policy, you can contact us in the following ways:

By email:   info@mypayteller.com

By Mail:     Payteller – Customer Inquiry

750 Park of Commerce Blvd.

Suite # 310

Boca Raton, FL 33487